Warranty Activation Form

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System Acceptance Survey

As a manufacturer, we are responsible to ensure the quality of the consulting and selling process, the installation and the after sales service performed by your local servicing Montel Authorized Dealer and/or Montel Inc. Please answer the following questions in order to ensure your 100% satisfaction with your new Montel purchased system.

  • Do you believe your local servicing Authorized Montel Distributor and/or Montel Representative provided you with the proper Montel storage system for your specific needs?
  • Would you say your local servicing Authorized Montel Distributor and/or Montel Representative provided you with a professional service in a timely manner (consulting services, problems solving if any, etc.)?
  • Were you provided the proposed design for approval before purchasing your Montel storage system (Please answer only if a specific layout was required and/or requested prior to your purchase)?
  • Were the promised schedule and lead time respected?
  • Were all the parts received on delivery date?
  • If no to 4 and/or 5, were measures taken by Montel to resolve the situation in relatively short time frame?
  • Was the system installed, completed and inspected by your local servicing Authorized Montel Distributor and/or a Montel Representative per your satisfaction?
  • Would you choose/recommend your local servicing Authorized Montel Distributor and/or a Montel Representative for any future project?
  • Would you choose/recommend a Montel system for any future project?

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